Subscriptions to titles in the Newsstand section of the Kindle Store (magazines, newspapers, and blogs) can be canceled at any time by visiting Manage Your Content and Devices. Digital educational resources can be returned within seven days of purchased for a resource that has not yet been downloaded. Drop-off locations for free returns include Amazon Books, Amazon 4-Star stores, Amazon Hub locations, Kohl’s stores and select Whole Foods Markets and UPS stores. and certificates of authenticity, grading, and appraisal must be returned with the item. Report Inappropriate Content. From there, select "Return or Replace items," choose your return method, print the label, and package for shipping. I shop on Amazon A LOT! New desktop, laptops, or tablets (excluding Kindle E-readers and Fires) purchased from Amazon.com that didn't start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase. You can return clothing and accessories up to 30 days after the delivery date. Amazon Global Store Return Policy. Any items returned without original documentation will be rejected. Go to the Amazon Online Returns Center and find the "Return a gift" button near the center of the page. Amazon is expanding its free return policy to include millions of products not previously eligible, including electronics, household items, and kitchen appliances. We operate independently from our advertising sales team. To request a refund, visit. Your return must be postmarked within 30 days of the date you received the item. as well as other partner offers and accept our, Amazon; iStock; Gilbert Espinoza/Business Insider, Head straight to Amazon to shop for holiday gifts, free holiday shipping, no order minimum required. See Customized Products for additional details. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. Amazon.com may test computers that are returned because they didn't start when they arrived and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. To confirm that an item qualifies, you can look to see if it has "Free returns" listed next to the price. When the carrier comes to pick up the television, they bring their own packaging materials. If you order from a Marketplace seller who dispatches from a location outside the UK, Amazon’s return policy requires that international Marketplace sellers must provide one of the following: A return address within the UK; A prepaid return label; A … All product packaging (boxes, manuals, warranty cards, etc.) To ensure a consistent experience for buyers, you must match or exceed Amazon's return policies.For professional sellers, Amazon automatically enrolls you in the Amazon Prepaid Returns Label program.As part of this prepaid returns label program, Amazon automatically authorizes U.S. returns that fall within Amazon’s return policy. Most items delivered within the US qualify for free returns. Items purchased by the registry owner are subject to the standard 30-day Amazon.com Return Policy. Amazon.com and most sellers on Amazon.com offer returns for items within 30 days of receipt of shipment. It can take up to 25 days for an item to reach us once you return it. Amazon gives you 30 days to return your product. Amazon is one of the most convenient sites to shop for gifts during the holiday season. All Amazon-branded devices and accessories that are returned and for which a refund or replacement is given will become the property of Amazon upon receipt. There's a problem loading this menu right now. ‹ All Help Topics To return a television shipped with Enhanced Delivery, the item should be in like-new condition. If we have concerns with authenticity or the condition of the return, we may provide a longer return processing window to evaluate with the brand owner, and this may impact the timing of any applicable refund. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-z Guarantee. Return eligible Amazon.com items to Kohl’s stores and save yourself time and money. Items can be returned within 30 days of receipt of delivery using the Online Returns Center. Disclosure: This post is brought to you by the Insider Reviews team. Returns. and certificates of authenticity and appraisal must be returned with the item. Luxury Store products must be returned in new, unused, and unaltered condition. Products missing all their applicable tags are not acceptable for return. Amazon typically has a great return policy and customer service. For more information about Gift Card limitations, see. Amazon Voluntary Return Policy 3. Unboxed, expanded, and full size mattresses are not returnable to Amazon. Where do all our easy and free online returns really end up? Here are your options: Unless they arrive damaged or defective, certain items cannot be returned. Before shipping a return, photograph the item for your records. Software and video games can be returned for a full refund within 30 days of purchase. For Amazon Seller returns, the Amazon merchant provides information on what carriers to use to ship items back. Pet food and similar products are not returnable to Amazon, but may be refundable. Seller Return Policy: Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product. Some products have different policies or requirements associated with them. While most sellers offer a returns policy equivalent to Amazon.com's, some seller returns policies may vary. Add or edit payment methods, Carrier Info It even provides a useful indicator on whether or not your order will arrive before Christmas, specific to each item. We highlight products and services you might find interesting. Buyers select their preferred carrier return method. Gift Cards are not returnable after purchase (except as required by law). Amazon can be a stickler about returns of certain high-value items, including jewelry, collectibles and electronics. A leading-edge research firm focused on digital transformation. While we're unable to respond directly to your feedback, Amazon-branded devices such as Kindle e-readers, Fire tablets, Amazon Fire TV devices, and Echo devices and their accompanying Amazon-branded accessories purchased from Amazon.com can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase. Any Fine Art items that have been damaged, or otherwise altered after delivery, won't be accepted for return. Also, Amazon's return policy on my order said not to pack it, it would all be done by your UPS store and it was. 2. If a seller does not offer these methods, or is non-responsive to scheduling an appointment to return your items, you may contact the Amazon Home Services team, or file an. Grocery items (including Amazon Fresh and Prime Pantry items) and wine are not returnable to Amazon but may be refunded or replaced. Unless otherwise specified, games, software downloads, and purchases from the Amazon Appstore, the Amazon Digital Music store, the Amazon Luna store or the Amazon Video store are not returnable after purchase. Subscriber We frequently receive products free of charge from manufacturers to test. To request a refund, contact Amazon customer service for assistance. Buyers submit a return request through Amazon. These returns get resold and the next buyer or the seller gets burned or Amazon sells to people that buy returns pallets to resell and they get burned having paid for New items and wind up with boxes of used garbage. Some of these include groceries, customized or personalized products, gift cards, downloadable software, and subscription services after they've been accessed. These products will not display a ‘'free returns’' message on the product detail page. In addition, if you accidentally purchase a song or album from our Digital Music Store using Alexa, that purchase is eligible for return and refund if we receive your request within 7 days of the date of purchase. Non-digital products purchased using Alexa are eligible for free returns. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed. Purchase ( except as required by law ) days to return your product provides a useful indicator on or! For a resource that has not yet been downloaded and video games that are purchased with optional customization,!, 2021 to make your returns items bought on Amazon … Amazon s. 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